Casino Players Guide

Here you can find all the online casinos that we have compared. The ranking in the online casino list corresponds to the GJ ranking, which is made up of our real money tests and the popularity factor among our users. In addition to the star rating, you will find the total number of user ratings, the number of casino games, the bonus with wagering requirements and a few advantages and disadvantages that characterize the casino.

In total you will find four tables: the best online casinos, closed gambling providers and casinos on the gray or blacklist . In addition to these comparison tables, you can use various filters to find the best online casino for you. Under the casino lists there is an extensive guide to finding reputable online casinos.

Online casino licenses

We only have reputable online casinos with an EU license in our comparison. The UK Gambling Commission’s franchises are particularly strong because the requirements are very strict and the regulator has already fined millions of online casinos that violate the license requirements. The following EU licenses are also trustworthy

  • Malta
  • Gibraltar
  • Isle of Man

Gambling providers with concessions from Curacao should generally be avoided. The license is very weak and if there are problems with the casino, the local gambling authority does not respond. The Gambling Commission Gibraltars (GBGA), the Isle of Man (GSC) or Great Britain (UKGC) and also the Malta Gaming Authority (MGA) are more concerned with the problems of the players. In some cases, external arbitration companies are even commissioned to solve the problem. We also have an article that summarizes the basic differences in licenses

Gambling licenses for online casinosMost online casinos are based in other EU countries. Because of the low taxes, Malta, Gibraltar or the Isle of Man are very popular. German real money online casinos only come from Schleswig-Holstein. The northern German state had given its own Schleswig-Holstein licenses as a test . Although they expired in 2019, they are said to be extended until 2021 according to the latest reports. Nevertheless, these are mostly gaming providers from other EU countries, there are no real German online casinos.

In addition to the licenses, tests by external testing organizations are also important. The independent third-party companies eCOGRA or iTechLabs, for example, check the systems of the online casinos for their functions, security and payout rates.

At best, the slots in online casinos should have payout ratios of 94% to 96%. For this reason, Internet casinos are in no way inferior to casinos when it comes to winning. One of our guidebooks on the payout ratio of slots explains well what the payout ratio is (English: RTP) .

Online gambling is not illegal in Germany as some media reports, at least if you play in an online casino with a Maltese gaming license. Legally, it is a gray area, since the German state monopoly runs counter to the European right to freedom to provide services. You can find more detailed information on the legal situation of online casinos in the following news article .

Welcome bonus, bonus and deposit, start credit and VIP programs

The various gaming providers are constantly trying to attract new customers with promotions and bonuses. The GambleJoe team usually advises against accepting deposit bonuses. These are promotions that often cause problems and usually cannot be paid out anyway. The reason for this is the wagering requirements, which are usually chosen so that very few players can meet them.

100% bonus offers in the online casinoA 100% bonus sometimes has to be wagered 35 times. Mostly, slots can only be played to meet the wagering requirements. Other games are often not allowed for wagering (wagering) the bonus. The real money is usually used first, then the bonus money can be used. In some cases, even bonus and real money deposit amounts have to be wagered. It will then be even more unlikely to win anything. In one of our guides, the bonus turnover is explained simply but comprehensively .

In many online casinos there is a max bet rule when playing with bonus. As a rule, you cannot bet more than € 5 per spin when playing with bonus money. At best, the software does not allow violations, as in the online casinos from SlotsMillion or Videoslots.

In the worst case, the bonus will be withdrawn if you have played with too high a stake, so that you also have nothing of any winnings. Unfortunately, there are only a few casinos with recommended bonus offers.

No bonuses are generally granted for real money deposits via Neteller, Skrill or Paysafecard. In some cases, you must also enter the bonus code when making a deposit to receive the additional play money. Again, it is advisable to read the terms and conditions of the online casino.

There are also a few offers for existing customers:

  • Reload bonuses
  • Cashback
  • Free Games

In some cases, the refunds of losses (cashbacks) or free spins are also without wagering requirements. The winnings from these bonus offers are then to be regarded as real money and can be paid out. However, this type of sales-free bonus is very rare.

There are also special bonuses, material prizes or special invitations to events for VIP players. You usually have to wager a lot of real money to be considered a VIP by the casino. If you value it, you will also find a reference to high roller casinos.

Support and player protection

It can always happen that you have questions about the use of an online casino. For this reason, online casinos should ideally have 24-hour support available as a chat. It is best if the chat is still available 7 days a week, because games are almost always played. That would be the best. Unfortunately, even nowadays not all online casinos offer “around the clock” support.

However, some foreign gaming providers are making great efforts to provide German support and an attractive German-language website. Nevertheless, you can sometimes find internet casinos that rely entirely on the English language. But it is no longer the norm.

A larger selection of languages, as well as an international appearance, is becoming increasingly important for gaming operators. As a result, the online offering is constantly being expanded.